Question
Why does the internal Virtual Reality viewer show only a blank background when I open a virtual reality world using the Virtual Reality Toolbox 3.1 (R13.0.1+)? The internal Virtual Reality viewer shows only a blank background when I open a virtual reality world using the Virtual Reality Toolbox 3.1 (R13.0.1+).
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Expert Answer
John Williams
PhD Expert
Answered Nov 20, 2025
The issue of the Virtual Reality viewer showing only a blank background is usually caused by a display driver issue in the way that your graphics driver interacts with OpenGL.
To work around this issue, try the following:
1. Contact the vendor of your graphics card for an updated graphics driver, which supports OpenGL.
2. If the above step fails to fix the problem in Windows, go to Control Panel -> Display -> Settings -> Advanced -> Troubleshooting, and decrease the acceleration slider. The best method of solving this is to start with acceleration completely off. If it works, then you can try to increase acceleration step-by-step until the point where it no longer works.
NOTE: MATLAB needs to be restarted every time the acceleration level is changed.
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